We appreciate your patience as we navigate this difficult time.
Our customer care team is here to help you; however, our wait times are longer than usual.
We strongly encourage you to use our FAQs for self-service.
Due to this, our turn-around time for warranty claims are estimated to be 4-6 weeks.
- Can I use my warranty virtual merchandise credit with a discount?
- Is Dryer Melt covered under warranty ?
- Who pays for shipping when returning a product for a warranty concern?
- Do alterations void my warranty?
- What does your Outerwear and Equipment’s limited lifetime warranty mean?
- May I submit pictures instead of shipping my Columbia Sportswear product to you?